Announcement 21.4.08
The Customer Zone forums and downloads sections are now closed. Please use our Community to make forum posts and to access downloads. The equivalent of the old support forum in the Customer Zone is the Q-Pulse Advice and Discussion forum. There is also a separate Suggestions/Feature Request forum for you to put forward ideas and discuss other peoples suggestions. You will need to enter your G-Number and Key Number into your user profile to gain access to these forums.The rest of the Customer Zone will be closing in the coming weeks. Other resources, such as the knowledgebase and FAQs will be moved when the Customer Zone is closed
Support calls should continue to be made by email or telephone – the forums are for sharing advice and knowledge with other users and making suggestions and feature requests.
If you have any questions about the Community, please email community@gaelquality.com.
Customer Zone
Gael’s Support team takes pride in providing an unparalleled quality of service. We set high expectations in the level of service to be provided by our team and this will be portrayed in the standards of service you receive. Through a combination of technical, compliance and Q-Pulse knowledge, our support team is able to offer accurate and comprehensive support services that facilitate the rapid resolution of issues.
“Great stuff. Quick and speedy support as always ! I wish all Software companies were as good.”
Alasdair Denton-Miller, Flextronics.
“Thank you for your expeditious response. I'm always delighted by the quality of the support I receive from Gael.”
John Tilton, Honeywell.
"Wish to thank the Gael Quality support team for a superior service in customer support issues. In my time of need they proved to be professional, courteous, and patient and drove at my problem until resolved."
Jason Dunphy, AC Neilson of Ireland.
"I am very pleased with the technical support I have received for Q-Pulse. Not only do you have an excellent product but you back it up with "world class" customer support."
Joseph M. Konieczny, Manager, Quality Assurance & Regulatory Compliance ENIDINE, Inc.
Our help desk is available Monday – Thursday 08.30 – 17.30, Friday 08.30 – 17.00 (UK time) |